SOCIAL INTELLIGENCE AND ORGANIZATIONAL SUSTAINABILITY OF HOTELS IN IKOT EKPENE METROPOLIS

Akpan, Columba Columba
(M.Sc) Department of Business Administration,
Faculty of Management Science,
Akwa Ibom State University,
Ikot Akpaden, Mkpat Enin/Obio Akpa, Oruk Anam

Dr. Kingsley Uwa
Department of Business Administration,
Faculty of Management Science,
Akwa Ibom State University,
Ikot Akpaden, Mkpat Enin/Obio Akpa, Oruk Anam

Etim, Unyime Okon
Department of Business Administration,
Faculty of Management Science,
Akwa Ibom State University,
Ikot Akpaden, Mkpat Enin/Obio Akpa, Oruk Anam

ABSTRACT

The study was conducted to examine social intelligence and organizational sustainability of Hotels in Ikot Ekpene Metropolis, Akwa Ibom State. Four specific objectives were developed which metamorphosed into four research questions and four research hypotheses. A survey research design was adapted for the study and a sample size of 64 respondents was drawn from the population of sixty-four (64). Census sampling technique was adopted in the study where the entire population of sixty-four (64) employees in the Hotels was examined. Adapted questionnaire was used in generating the needed primary data for the study. The data obtained were analyzed using Pearson Product Moment Correlation Analysis (PPMC), to test the extent and effect of relationship the Statistical Package Social Science (SPSS version 21) was used and the following result was shown; that there is a significant relationship between social awareness and organizational sustainability (r=0.847, p<0.003); that there is a significant relationship between empathy and organizational sustainability (r=0.755, p<0.001). The researcher concluded that there is a significant relationship between social intelligence and organizational sustainability. From the findings, it was concluded that social intelligence had positive and significant relationship on sustainability of Hotels in Ikot Ekpene Metropolis, Akwa Ibom state. It was recommended from the findings that Attention should be devoted on those social intelligence variables which have positive relationship on organizational sustainability of Hotels under study.

Keywords: Social Intelligence, Social Awareness, Empathy, Organizational Sustainability