Effect of Training on Employee Performance in Selected Small Hotels in North Central States, Nigeria

¹Aakoo, Gbiodum Baritore, ²Prof. Okeke, Clement Ikenna and ³Dr. Ohida Ibrahim Department of Business Administration,

Nasarawa State University, Keffi.

Email: baritore_aakoo@yahoo.com

Tel: 08037009664,

Abstract

The study examined the effect of training on employee performance among selected small hotels in North central, Nigeria. Survey design was adopted and data were collected using a five-point Likert scale questionnaire from a sample of 383 respondents. The data were analyzed using partial least square Structural Equation Modeling. The study found that training significantly affects both employee effectiveness and efficiency among the selected hotels. Based on the forgoing, the study recommends special training on ‘efficient resources management skills’ that will help employees to minimize wastages and improve efficiency. The study also recommends continuous training especially in the area of stress management in order to improve employees’ level of effectiveness.   

Keywords: Employee Efficiency, Employee Effectiveness, Employee Performance, Small Hotel, Training.