WORKER ENGAGEMENT AND SUSTAINABLE ECONOMIC DEVELOPMENT OF SELECTED COMMERCIAL BANKS IN NIGERIA.

May 30, 2023
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WORKER ENGAGEMENT AND SUSTAINABLE ECONOMIC DEVELOPMENT OF SELECTED COMMERCIAL BANKS IN NIGERIA.

Dr. Lekue B.M. Nwikiabeh
Department of Business Administration & Management,
School of Management Sciences,
Kenule Beeson Saro-Wiwa Polytechnic, Bori, Rivers State, Nigeria.
meneleksb@gmail.com

Dr. Gold Leton Kpurunee
Department of Corporate Entrepreneurship
Rivers State University, Port Harcourt, Nigeria.
leton.kpurunee@ust.edu.ng

Abstract

Worker engagement drives innovation, productivity, and social impact, all of which contribute to the long-term growth and success of organizations and economies. This study examined the nexus between worker engagement and sustainable economic development, and the survey was based on five selected commercial banks in Nigeria. Worker engagement is the emotional, cognitive, and behavioural commitment that organizational workers have toward fulfilling their job tasks and accomplishing their organizational goals. Sustainable economic development is a mode of economic growth and progress that considers measures of economic performance and long-term consideration. A cross-sectional survey was adopted, and a total of 226 employees were drawn as a sample out of a population of 550 employees from five commercial banks comprising Access Bank, First Bank, Guaranty Trust Bank, United Bank for Africa, and Zenith Bank in Port Harcourt using the Krejcie and Morgan’s table. Data collected were analyzed using Pearson Moment Correlation Coefficient with SPSS version 21. It was found that self-development leads to employee commitment. Premised to the above it is concluded that worker engagement relates to sustainable economic development. Therefore, it is recommended that commercial banks, policymakers, and government at various levels and the society at large should ensure that workers are physically, emotionally, and cognitively engaged in sustainable economic development in Nigeria and at the Nigerian workplaces.

Keywords: Worker Engagement, Sustainable Economic Development, Physical Engagement, Emotional Engagement, Cognitive Engagement.

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May 27, 2023
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PSYCHOSOCIAL WORK FACTOR AND EMPLOYEE ENGAGEMENT OF ELECTRICITY DISTRIBUTION COMPANIES IN SOUTH-SOUTH, NIGERIA

Tags : Affective Engagement Behavioural Engagement Cognitive Engagement Employee Engagement Job Demand Psychosocial Work Factor Reward Work Characteristics

Category : SJMSR: Volume 2, Issue 5

PSYCHOSOCIAL WORK FACTOR AND EMPLOYEE ENGAGEMENT OF ELECTRICITY DISTRIBUTION COMPANIES IN SOUTH-SOUTH, NIGERIA

Ogolo, Esther Nyehor Boma, Ph.D
DEPARTMENT OF MANAGEMENT
FACULTY OF MANAGEMENT SCIENCES
IGNATIUS AJURU UNIVERSITY OF EDUCATION
RUMUOLUMENI, PORT HARCOURT
RIVERS STATE, NIGERIA
esther.ogolo@iaue.edu.ng

ABSTRACT

This study examined the relationship between psychosocial work factor and employee engagement of electricity distribution companies in South-South, Nigeria. The study adopted the cross sectional survey design and a total population of one thousand five hundred and sixty two (1562) employees of electricity distribution companies was covered. The research instrument used is copies of questionnaires which were personally administered to the respondents. The bivariate hypothesis was tested using the Spearman’s Rank Order Correlation Coefficient in order to ascertain the relationship between the dimensions of psychosocial work factor (job demand, reward, work characteristics and work-family conflict) with the measures of employee engagement (affective and cognitive engagement). The Partial Correlation was used to ascertain the moderating influence of leadership style on the relationship between psychosocial work factor and employee engagement. The result revealed that job demand, reward and work characteristics have a significant and positive relationship with affective and cognitive engagement. It was observed that work-family conflict does negatively relate with affective and cognitive engagement. The result of the multivariate analysis revealed that leadership style had a strong significant moderating influence on the relationship between psychosocial work factor and employee engagement. The study concluded that psychosocial work factor is a key factor in organization that influences the engagement level of the employees in the electricity distribution company. It was recommended among others that the management of electricity distribution companies should ensure that the employee roles are void of ambiguity as such will help enhance their affective engagement.

Keywords: Affective Engagement, Cognitive Engagement, Behavioural Engagement, Employee Engagement, Job Demand, Psychosocial Work Factor, Reward, Work Characteristics and Work-Family Conflict.

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WORKER ENGAGEMENT AND SUSTAINABLE ECONOMIC DEVELOPMENT OF SELECTED COMMERCIAL BANKS IN NIGERIA.

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